EP326 Understand Human Behavior Through the Art and Science of Reading People with Alan Stevens
In the dynamic world of law and conflict resolution, understanding human behavior is paramount. In this latest episode we feature an enlightening conversation with Alan Stevens, an international profiling and communication specialist, who delves into “The Art and Science of Reading People.”
Alan offers invaluable insights for professionals looking to enhance their ability to navigate complex interpersonal dynamics and resolve conflicts more effectively.
Alan introduces us to his unique approach, Rapid Trait Profiling, which combines four different sciences to provide a comprehensive understanding of an individual’s personality through facial features, body language, and micro-expressions. Unlike traditional psychometric profiling methods that rely on self-assessment and can be influenced by daily emotions, Alan’s method offers an accurate and objective assessment. He explains that facial features, which are largely constant, reveal fundamental personality traits (our “nature”), while subtle changes and expressions show how we respond to our environment (our “nurture”).
At the Mediation Table
For mediators, attorneys, and arbitrators, this skill is a game-changer. Alan illustrates how understanding these nuances can transform conflict resolution. For instance, in marital disputes, recognizing whether a partner has an “aesthetic appreciation” (processing inwardly) or “dramatic appreciation” (expressing outwardly) can bridge communication gaps. A mediator equipped with this knowledge can guide parties to speak each other’s “language,” turning potential clashes into opportunities for understanding.
In the Courtroom and Beyond
Imagine being able to accurately gauge a judge’s or jury’s receptiveness, tailoring your arguments in real-time for maximum impact. Alan shares a compelling sales anecdote where a builder, by understanding his clients’ communication preferences through facial profiling, not only closed a multi-million dollar deal but also increased the quoted price. This demonstrates the immense power of reading people in professional settings, allowing for more persuasive communication and stronger connections.
Links:
• https://soundcloud.com/faceprofiler/rtp-objective-profiling-beyond
